Return and Refund Policy

Thanks for shopping at Flagpole Supply.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 calendar days to return an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase. You must notify Flagpole Supply of the
intended return no later than 30 calendar days from the date you received it.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If you return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.

Contact Us
If you have any questions on how to return your item to us, contact us.